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Help desk resumes normal hours Posted on 01/18/2017
State Offices are open today. Our normal help desk hours will resume. We have a high volume of need at this time and appreciate your patience.

    ALERT IIS Help Desk      VFC Help Desk
    1-800-980-9431                971-673-4VFC (4832)
    alertiis@state.or.us         VFC.Help@state.or.us


            9:00 a.m. - 4:00 p.m., Mon. - Fri.
FORGOT YOUR PASSWORD or LOGIN FAILED?
You can reset your password by clicking the Forgot Password? button, located on the left-side of the screen.
Steps for resetting your own password.

Need access to ALERT IIS?
  • Contact your organizationís designated Super User or the ALERT help desk if you want to establish a new user account.
  • If your facility wants to establish facility access to ALERT IIS for the first time organization profile in ALERT IIS, please contact the ALERT IIS Help Desk.
NEED USER TRAINING?
New Users must complete training before their user account is activated. Training can be found on our program's website. Look for training options under the 'For Providers' link on the menu to the left of the page.

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